Case Study

@CanadianTire uses Twitter Amplify to score with hockey fans

Key results

The opportunity

During the World Junior Championship of hockey (#WJC2015), Canadian Tire (@CanadianTire) wanted to build buzz by playing off the hype of Team Canada’s race for gold. @CanadianTire wanted to increase brand awareness and raise money for #BigPlay, a Jumpstart (@ctjumpstart) initiative to get kids involved in hockey. A joint initiative between @CanadianTire and @HockeyCanada, Big Play wants to get 30,000 kids into hockey in the next three years. To encourage Canadians to support the charity and spark interest from potential customers, the World Juniors was used as a launching pad to build awareness and engagement by sharing #BigPlay from the 11-day hockey tournament with live, real-time video created by media partner The Sports Network (@TSN_Sports).

The strategy

During the live broadcast of the #WJC2015, @CanadianTire utilized Twitter Amplify to distribute exclusive, real-time videos created by @TSN_Sports. With Twitter Amplify, media companies and brands capture the excitement on TV and deliver it to fans and audiences across Twitter. @CanadianTire engaged fans with the Promoted Trend #BigPlay and pledged a donation of $0.25 per mention to @ctjumpstart. To boost momentum among an estimated audience of 7.1 million in the epic Canada vs. Russia gold medal game, the brand spiked its donation up to $0.50 per #BigPlay mention. @CanadianTire generated interest from viewers with videos featuring @HockeyCanada player Connor McDavid, who shared messages on the importance of hockey to young Canadians.

Use keyword targeting to reach the right users.

By targeting keywords like "hockey," "sports," and "Canada," the brand generated interest from sports fans, active Canadian families and top influencers. To reach its target audience of sports enthusiasts, @CanadianTire used the Promoted Trend #BigPlay and Twitter Amplify to share live @TSN_Sports branded replays of the game.

Engage your audience with timely, rich media.

During the tournament, @CanadianTire used Twitter Amplify to distribute timely replays created by @TSN_Sports and Snappy TV. This allowed the brand to align itself with @TSN_Sports and reach a wider audience of sports fans interested in or talking about the game. Canadian Tire kept on the pulse of its followers and built momentum with fresh, real-time video content and multiple Tweets per game that resonated with viewers.

Use high-profile names to increase charity awareness. 

By using branded pre-roll video with sponsored athletes like @HockeyCanada captain Connor McDavid (@cmcdavid97), @CanadianTire created a personal connection with viewers and encouraged fans to Retweet in support of future hockey players. @CanadianTire highlighted the journey of @HockeyCanada players to increase the visibility of #BigPlay and @ctjumpstart charities. The brand created hype to support Canada’s national game and its players with #BigPlay.

The success

#BigPlay proved very popular and became synonymous with the trending #WorldJuniors and #WJH2015. Twitter Amplify allowed @CanadianTire to engage a massive audience of sports enthusiasts with TV clips and branded pre-roll that were watched more than 500,000 times. The brand generated a 7.2% engagement rate with 16,400 mentions of the #BigPlay hashtag. As well as a fourfold increase in followers, the campaign resulted in three times more account mentions than before and included mentions from top influencers such as Canadian Prime Minister Stephen Harper. #BigPlay raised more than $45,000 for @CTJumpstart.

The team

TSN (@TSN_Sports) is a TV sports network in Canada.

Touché! is one of Canada’s leading media agencies recognized for its excellence in strategic thinking.

Twitter is a tremendous partner to help us on our journey to becoming one of the top digital retailers in the world... And thanks to the unmatched power of Twitter's real-time platform to engage our customers in the #BigPlay initiative, we will be able to bring the power of more than 10,000 kids over the next three years.

@TJFlood72, Senior VP of Marketing, Canadian Tire

Solutions used

Audience targeting

You want your message to be heard by the right person. Twitter's targeting capabilities ensure it will be.

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Creative canvas

Brands on Twitter are connecting with users in unique and creative ways every day. And so can you.

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