Case Study

Tap Tap Fish uses Twitter to boost app engagement during the New Year holidays

Key results

The opportunity

The holiday season in Japan is a time when people purchase new mobile devices and application downloads surge. To capitalise on this consumer behaviour, mobile internet company, Cheetah Mobile, sought to raise brand awareness and drive downloads for their mobile game app – Tap Tap Fish: AbyssRium ().

However, as competition between mobile apps are prevalently high during this period – especially with key holidays such as Christmas and New Year’s day occurring consecutively – the company needed to reach its gaming audience in a unique way. Faced with heated competition, took to Twitter, to launch a branding and performance campaign to boost awareness and engagement.

The strategy

To maximise results throughout the holiday season, took an approach that combined both branding and performance tactics for their () campaign on Twitter. Five short-form video creatives were developed for the mobile app promotion campaign and amplified via First View on 16 December, to drive massive reach and awareness for the game. The videos were housed within Twitter’s Video App Cards to promote app downloads among new users and re-engage existing users.

In the second half of the campaign, worked to further engage audiences by encouraging them to participate in a lucky draw to win exclusive game prizes. In order to qualify, consumers had to Retweet any of the five key campaign Tweets and download the game through the link to the app store, using the install button on the Video App Card. then tracked campaign participants to determine the winners.

Combine branding and performance tactics.

’s unique use of Twitter’s First View and Video App Cards led to a sharp positive spike in app downloads, allowing the brand to achieve both performance and branding outcomes from this campaign.

Integrate organic Twitter features into the campaign mechanism.

By integrating Twitter’s organic Retweet feature into the campaign’s lucky draw mechanics,  byssrium was able to multiply awareness for the brand, game, and campaign as more consumers took part in the lucky draw.

Localise content for your audience.

To better engage their audiences, developed content featuring localised Japanese-style visual graphics and kept in line with the festive Christmas theme. This was adopted across video creatives and Japanese emoticons “kaomoji,” as featured in the Tweet copy, for their audience to relate with the content more easily.

The success

The campaign drove over 12.4K downloads for the application on 16 December via Twitter alone, as well as a 25% increase in intent to play the game among audiences who were aware of the game and campaign. This helped gain an edge over other mobile app development companies during the highly competitive festive season. Brand recall, awareness, and familiarity with the Tap Tap Fish game were also elevated with the campaign, with the average engagement rate of the First View campaign exceeding the benchmark in Japan by 2.6 times.

Solutions used

Creative Canvas

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Expanding reach

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